FREE SHIPPING ON ALL ORDERS OF 2 OR MORE ITEMS - NO CODE NEEDED AT CHECKOUT

FAQs

CONTACT US

How should I reach a representative from Philanthropy Is Beautiful® with a question?

For inquiries and assistance, please email info@pavethewayjewelry.com.

Will my name be added to a mailing list?

Philanthropy Is Beautiful® Jewelry does not sell or share our mailing and contact lists. Please add your name and email address to our mailing list to join. You may also email info@pavethewayjewelry.com if you would like to be added to our mailing list.

PURCHASES / SHOPPING

What is the return / exchange policy?

All Philanthropy Is Beautiful® Jewelry purchased online can be returned for a refund of the purchase price in the form that it was paid within 10 days of receiving the order. Shipping costs are not reimbursed. All items must be returned in as-sold condition, unworn and in the original packaging.

If you would like to exchange your purchase, please contact us within 7 business days at info@pavethewayjewelry.com with the specific request.

If your purchase arrives damaged or broken, please contact us at info@pavethewayjewelry.com immediately upon delivery to coordinate an exchange.

When can I expect to receive my purchase?

All domestic orders should be mailed within 10 days from placing the order. If your selection is out of stock, you will be notified of an expected delivery date. In the event of a production delay, we will promptly notify you with an updated timeline. 

How will my purchase be shipped?

Domestic orders are shipped via a certified carrier and you will be notified of the tracking number once the order has been processed. An adult must sign for delivery for all domestic orders unless specified otherwise. International shipping rates and methods will vary according to size, value and destination. To find out the charges for non-domestic mailing options, email info@pavethewayjewelry.com.

Will I pay sales tax on my purchase?

New York State Sales Tax is applicable for purchases sent to a New York address. Upon processing the order, the receipt will reflect the Sales Tax if applicable.

Does Philanthropy Is Beautiful® have a retail store?

We participate in a number of public events across the country throughout the year. Follow us on social media and subscribe so you can stay up-to-date on all upcoming events.

Do you provide gift messages?

If you would like to include a message, feel free to let us know in the 'Note / Charity Designation' box upon checkout. We are happy to include a special message with your purchase.

CHARITY INFORMATION

Every purchase generates a charitable donation of all profit on that purchase and is made by Philanthropy Is Beautiful® in the purchaser’s or gift recipient’s honor to the charity of the purchaser’s choice.

How do I specify a charity to benefit from my purchase?

  1. The organization selected must be a registered 501(c)(3).
  2. At checkout you will see an entry form where you can provide the information for the charity of your choice and in whose honor you would like it to be made.
  3. After the order has been processed, we review the provided information and get back to you if there are any issues with it.
  4. Charities may also be designated by using our online portal and uploading a proof of purchase/gift. Charities must be designated within 90 days of purchase.
  5. All profit generated by the order will be donated in your name or the indicated recipient's. After the donation has been made, we ask that the organization reach out to the recipient to acknowledge the donation has been made.

If you are choosing a large organization with local branches, please specify which branch you want to receive the donation. If you are choosing a specific program or department within an organization, please specify the program/ department. We ask that you provide as much information as possible.

How can I designate the donation to be made in someone else’s honor?

If you’d like to donate to be made is someone else's honor, please provide the charity information (see above) AS WELL AS the name of the person along with their email or postal address.

How will I know the donation has been made?

Unless you specify otherwise, you will be referenced as the honoree of the donation. We hope the non-profit contacts you and thanks you, but we will also have a record.

JEWELRY INFORMATION

How do I care for my jewelry?

Proper care and maintenance will preserve the beauty of your Philanthropy Is Beautiful® Jewelry. Avoid exposing jewelry to substances containing bleach or ammonia. Avoid contact with perfumes, hairspray, cosmetics or other household chemicals. Remove your jewelry before contact with water. Sterling silver can be polished with standard non-abrasive polishing cloths.

How can I have my jewelry repaired?

We apologize in advance if any of our products need repair. Please email info@pavethewayjewelry.com to arrange for a repair. All repairs are handled on a case-by-case basis. Charges are assessed once the item for repair has been received and evaluated by our representatives. You will be notified if any charges are required and we will need you to accept any charges before proceeding with any repair.

Can I alter a piece of Philanthropy Is Beautiful/Pavé The Way® Jewelry?

We want your purchase to best suit your needs so we invite you to consult a representative directly by email at info@pavethewayjewelry.com to discuss the feasibility and cost.